Logging in to My Account
In order to renew items, reserve items and view any account charges you will need to log in to My Account with your library card number and your PIN number.
Please note: there is a £1.50 non-refundable charge for each single item reserved (this charge does not apply to child members aged under-11).
If you do not have a library card number you can join the library.
If you have forgotten or do not have a PIN you can request a new PIN
Upgrading your account
If you register to upgrade your account you will be able to use the following advanced features:
· Review or rate items
· Use the shortlist feature to store details of items you are interested in
To upgrade your account you will need your library card number and PIN. Once upgraded you will create a Username and Password with which to log-in on future visits. This Username and Password will allow you to access all the standard features of My Account plus the additional features listed above.
In order to renew items you must first be logged into My Account. From the My Account page you can then view your loans by selecting My Loans.
To renew items tick the box next to them and click ‘renew'. The screen confirms that the item can be renewed with the renewable items appearing under a green banner saying titles can be renewed.
Then click continue with renewal button. The screen shows renewed today under each item. The top of the screen shows in green the titles renewed and the new due date.
Please note, hireable items are not renewable and will require a re-hire charge if returned late. Our fees and charges page has more information.